Thank you for purchasing from BGJEWELS.

Please allow 2 to 3 business days to process your package after full payment is received.

1. We ship via USPS unless mentioned otherwise. All of the shipments over 250$ are free shipping. Under 250$, there is a 7$ shipping fee.

2. Special request for Overnight shipment is paid by customer.

3. Shipments are third party responsibility. We provide tracking information after the shipment is sent out. Kindly track your shipments and contact your local post office in case of any issue.

4. USPS first class service is generally 3 to 5 business days but not guaranteed.

5. Ups and fedex shipping services are used on special request and have to be paid by customer.

6. Please provide correct postal address for shipments( zip code and house number).

7. If you live in a gated community or have had shipments missing in the past. Do let us know your preference for delivery. If signature is needed kindly inform us ahead of time.

8. If there is an address change or any upcoming travel plans please make a note of it. Once the shipment leaves our premises there is not much we can do.