BG Jewels | Terms & Condition

Terms & Condition

At BG Jewels, we're committed to offering shopping convenience, exceptional service at competitive prices

  • (1) Please note we do not offer an exchange or return on purchases. BG Jewels will only offer a refund on faulty goods reported to us within 7 days of purchase. 
  • (2) Returns & Exchanges will ONLY be accepted if your order is damaged in transit or you have received the incorrect product. In case your order is damaged in transit or you have received the wrong product you may return them in exactly the way in which they were received (unworn, with original packaging).
  • (3) Please email a photo to info@bgjewels.com. This does not affect your legal rights, including your right to claim a refund or repair when goods are faulty.
  • (4) bgjewels.com and BG Jewels stores operate separately. This means that the products and prices offered at each may differ.